In some cases, pictures are priceless. That's why we've upgraded all our salespeople with iPhones and some serious picture and video capabilities.
Today we had a good example. Scott sent a picture of the shaft a propless oddball Yamaha outboard (see picture). We came up with a prop that might fit, and we're sending it to the customer. The old days of "hold it up to the phone so I can see it" are over.
I hope this shows our commitment to doing whatever it takes to keep customers happy and on the water. And we'll be pursuing new ways to make our new iPhones make more money for all of us.